Welcome to Red Moon Bakery! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, www.redmoons.ca, especially while using our online bakery platform and shopping features

Information We Collect

We collect information to enhance your shopping experience on our website. This includes:

• Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, billing and shipping address, payment details, and other personal identifiers.
• Account Information: Details related to your account, such as your username, password, and order history.
• Order Details: Products added to your cart, wishlists, and preferences to streamline your shopping experience.
• Non-Personal Information: Data such as IP address, browser type, device information, and site usage patterns collected through cookies and other tracking technologies.

How We Use Your Information

We use the collected information to:

• Process Orders: To manage and fulfill orders, including payment processing, delivery, and order confirmations.
• Customer Service: To provide assistance, respond to inquiries, and handle returns or refunds.
• Account Management: To facilitate your use of our platform, maintain your shopping cart, and save your order history for easy access.
• Marketing and Promotions: To send you updates, special offers, and promotional content. You can opt-out of receiving these communications at any time.
• Improve Our Website: To analyze usage and improve our platform, products, and services.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Payment Processors: Third-party services that process your payments securely.
• Shipping Partners: Couriers and shipping companies that deliver your orders.
• Service Providers: Providers who assist us in website operations, marketing, and order management.
• Legal Compliance: Authorities when required by law, such as in response to a court order or legal process.
• Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your online shopping experience. These technologies help us:

• Remember Your Cart: Keep items in your cart even if you leave and return later.
• Personalize Content: Show you relevant products and promotions based on your past interactions.
• Analyze Site Usage: Understand how you interact with our website to improve performance and functionality.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your shopping experience.

Payment Security

We take your security seriously and use secure payment gateways to handle transactions. Payment details, such as credit card numbers, are processed securely and are not stored on our servers.

• Encryption: All payment information is encrypted during transmission.
• Third-Party Processors: We use reputable payment processors who adhere to strict security standards.

Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure, including:

• Secure Servers: We use SSL (Secure Socket Layer) technology to encrypt data transmitted between your browser and our website.
• Access Controls: Only authorized personnel have access to your information.

Despite these measures, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and Update: Review and update your account information at any time.
• Opt-Out: Unsubscribe from marketing communications through the “unsubscribe” link in our emails.
• Delete Your Account: Request account deletion by contacting our customer service team.

To exercise these rights, please contact us at the details provided below.

Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated date will be revised accordingly. Please review this policy regularly to stay informed of how we handle your personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Red Moon Bakery
Email: redmoonbakery01@gmail.com
Phone: +1 905-451-7788
Website: www.redmoons.ca